Meet Our Team

Kelly Falgout
Licensed Sales Professional
Phone: (985) 872-0201

I grew up in a small town called Bayou Blue in Houma, La. I graduated from Central Lafourche High School. I have 20 years of experience helping customers find coverage to fit their needs. I enjoy explaining to the insured what coverages they are purchasing and giving them peace of mind that they will be covered in the event of a claim.

I enjoy spending time with my family and friends, cooking, singing, dancing, and creating memories. I am a huge Saints fan, and I yell at the television as if the players can hear me. If I am not at a track meet, football game, or volleyball game with the kids. I am home with my family, smoking ribs and wings on the Pitt boss while watching LSU and Saints football. I am passionate about supporting the American Liver Foundation, the MDA, and St. Jude.

Nicholas Hebert
Phone: (985) 872-0201

I am originally from Houma, Louisiana! I attended Vanderbilt Catholic High School in Houma and graduated in 1998. After that, I went to college at Louisiana State University and graduated in 2002 with an economics degree. In 2005, I earned my Juris Doctorate from the University of Alabama School of Law and then moved back to Louisiana in 2012. Originally licensed in 1998,

I was first licensed in 1998 and have worked in and around the insurance industry my entire life. Even when practicing law, I worked for many large insurers defending their insureds in times of litigation. In January of 2021, I purchased the agency from my mother. I love being able to help insureds prepare for their future! Whether it’s protecting what they have through our auto, home, and other products, or preparing them for the future with our life and financial products, I truly enjoy putting people in Good Hands!

I enjoy the outdoors, particularly fishing and skiing. My family and I love to travel and I enjoy cooking for large groups of people. I have been known to have a weakness for ice cream and was the chief cook for one of the top amateur barbecue teams in the South at one time.

When I’m not working, you can usually find me on a sports field with my son or in a volleyball gym with my daughter. When we have a rare “free weekend”, you can find me on the water!

I really enjoy working with a number of causes in our community and have done so for many years. The Terrebonne Parish Animal Shelter and CASA are two of the more recent ones that we’ve supported!

Stephanie Hebert
Founding Agent
Phone: (985) 872-0201

I was born and raised in Houma, Louisiana. I have 31 years of insurance experience and I was with Allstate for 26 of those years.  I decided to retire in December, selling my agency to my son, however, I am staying on as a consultant. What most excites me about my work is that I get to help people! Over my career as an Allstate agent, I received The Ray Lynch Award which is Allstate’s highest community service award. I love organizations that are geared to help children!

I love to travel but my passion is my family and grandchildren. I spend my free time traveling or watching my grandchildren playing sports or anything else they are involved in.

Mitzi Nelton
Licensed Customer Service
Phone: (985) 655-0604

I grew up in Chauvin, Louisiana. I love talking and helping our customers. I also love being able to sit, visit and save customers money. Personally, I work with an awesome team of co-workers.

When I’m not at work, you can find me spending time with my two grandkids!

LaDonna Cruse
Senior Licensed Sales Producer
Phone: (985) 872-0201

I grew up in Belle Chasse, Louisiana, and moved to Houma in 1980. I received my Life, Health, and Accident insurance license in 2001 and my Property and Casualty license in 2003. I started my insurance career with a company that focused on employee benefits. After Hurricane Katrina in 2005, I started in the Property and Casualty side of insurance. I enjoy meeting new people and helping them with their insurance needs.

In my time away from work, I really enjoy watching my kids play soccer. I took dancing for about 25 years and loved every minute of it. On the weekends, I can be found on the soccer field with my youngest, which is coming to an end. Otherwise, I enjoy riding the motorbike with my husband, weather permitting.

I enjoy being involved with the Houma Terrebonne Chamber of Commerce. I have been a part of the Chamber since 1999. I love the many networking opportunities that it has allowed me to be a part of.

Brandi Verrett
Office Manager
Phone: (985) 872-0201

I grew up in central Texas and moved to Louisiana in 1999 where I received my insurance license and civil law notary certification. I have been in the insurance industry since 1995 and got my Louisiana P&C and L&H insurance licenses in 1999.

What excites me about working in insurance is knowing that the work I do can truly make a difference in our customer’s lives. Giving them peace of mind is the best part of my day.

Outside of the office, I really enjoy spending time with my family and making new memories. I like spending time outdoors and having my grandchildren around is my favorite way to spend a weekend.

Jodi Dungan
Licensed Sales Producer
Phone: (985) 872-0201

I was born and raised in Houma, Louisiana.  I graduated from H.L. Bourgeois High school in 1992 and then got married.  As the wife of one of our naval veterans, I spent five years traveling with my primary home location of Norfolk, Virginia.  At that time, I became the mother of a wonderful son who has given me an amazing grandson.

I then worked alongside my parents at their restaurant, The Lunch Basket, a local Houma establishment that I’m sure many of you will remember.  It was here that I learned I loved meeting new people and acquired excellent customer service skills.  I started in the insurance industry as a Customer Service Representative and later received my license in Life, Health, and Accident.  I am currently also licensed in Property and Casualty.

When I am not working, I enjoy spending time with my family and friends. Traveling with my grandson and my parents, hanging out with the girls, and enjoying life.

Cynthia DeHart
Retention Specialist
Phone: (985) 872-0201

I grew up in a little town called Dulac, LA. I lived in Dulac until I graduated from South Terrebonne in 1988 then I moved to Houma. I started my insurance career in 2002 and received my Property and Casualty license with a company that focused on auto insurance only. I then later received my Life, Health, and Accident insurance license. In December, I started my new position as a Retention Specialist, which I love! I enjoy helping people and making sure they are properly covered.

During my time away from work, I really enjoy being with my family. I can’t stop talking about my nieces and nephews, who I adore very much. When I’m not at work you can always find me with family and friends.